What is the UX Communications
Fully Managed Contact Centre?
UX Communications Contact Centre is a fully managed, flexible contact centre solution. We help contact centre teams across the country with all of their needs, from inbound and outbound, to omni. Our easy-to-use software covers all of your contact centre needs in one solution
How does the UX Communications Fully Managed
Contact Centre help customers?
Key features of the UX Communications Contact Centre include:
Customisable Dashboard
Our Dashboard allows you to enhance your workplace and create competition amongst your team – with fully customisable leader boards and stats which can be ochanged with the click of a mouse
QA & Coaching
Get next level quality assurance, provide immediate feedback, and train your team a better way. High Level AI functionality to produce optimum results
Call Analytics / AI
Significantly increase performance amongst your team with real time call analytics. Get the most out of every agent and every interaction.
Campaign Management
Setup custom campaigns easily and quickly and spend more time speaking with potential customer
DID/Number Management
Get higher contact rates and reduce the risk of spam with our Fixed & Mobile DID Management
Script Creation
Improve productivity and reduce human error with our script creation tools. Empower your agents with the tools to get the job done with confidence, from the very first interaction
Why choose ux commmunications ?
Competetive Pricing
We know small bussiness are price sensitive, well give you the best deal first time, every time.
Australian-based Team
We are all local, including our call center, and happy and ready to help your business.
The best IP Phones
Unbeatable access to Yealink, the world’s largest supplier of IP phones.
Owned & Operated ux hosted pbx
Because we own & operate our own infrastructure, this allows us to be ultra responsive to your requirements at all times
Get In Touch
Contact with our expert